Before shipping your return or exchange, please call 1-800-826-2848 to get a Return Merchandise Authorization (RMA) number. Any merchandise returned without an RMA number will be refused at the time of delivery.
Shipping restrictions apply to UGloss-AF, UGlaze-SB, UFlek-AF, UClad and UClad-LV products and are not allowed to be shipped using expedited services with UPS, Fedex and USPS due to their flammable and corrosive contents.
All returns must be made within 90 days after purchase date, in original sealed packaging and are subject to a 15% restocking fee. Shipping and handling fees are non-refundable. All returned merchandise must have a valid Return Merchandise Authorization Number. Please use UPS Ground, FEDEX Ground or USPS Mail with tracking number and insure all merchandise, UCoat It cannot accept responsibility of any uninsured packages. Place RMA# on top of box being returned.
Please send merchandise to be returned to:
UCoat It
1911 Bellaire Ave.
Royal Oak, MI 48067
Please allow 7-10 business days for your package(s) to be delivered before checking on the status of returned merchandise.